TherapyNotes is a long-established US behavioural-health EHR built around US insurance billing and HIPAA. My-Therapy-Suite is built only for UK counsellors and psychotherapists in private practice, on UK infrastructure, with AI session notes included in one flat price.
Last verified 20-Jun-2026
TherapyNotes is built around US behavioural health: insurance claims, e-prescribing, CMS-1500 billing and US compliance. That depth is exactly right for a US practice. For a UK therapist it is machinery you will not use. My-Therapy-Suite is shaped around UK counsellors and psychotherapists, with UK GDPR, the ICO and BACP, UKCP, HCPC and BPS language throughout.
TherapyNotes stores data in US data centres under HIPAA. With My-Therapy-Suite there is no region to choose. Your records sit on UK infrastructure under UK GDPR, the ICO is the regulator we answer to, and your invoice is in GBP inclusive of VAT.
TherapyNotes starts at around $69 per provider per month in USD, with currency conversion for UK practitioners. My-Therapy-Suite is £19 per clinician per month billed annually, VAT and AI included, in pounds, with volume discounts as the team grows.
TherapyNotes is a large, established US vendor. My-Therapy-Suite is built by Inés Olivares Carretero, a practising UK therapist, and her husband Brecht Nys, who designed and built the platform. Every feature passes through Inés's own caseload before it ships, and when you email about a missing feature, one of them reads it.
The criteria that matter most when a UK therapist picks the software that runs their practice.
| Criteria | My-Therapy-Suite | TherapyNotes |
|---|---|---|
| Clinical workflows | ||
| Designed only for UK mental-health private practice | Yes | US behavioural-health EHR built around US insurance billing |
| AI-native session notes (transcription, drafting and template generation) included in the base price | Yes, included | AI documentation via TherapyFuel within the US platform |
| 20+ pre-built validated routine outcome measures with auto-scoring | Yes, included | Outcome measures with automated scoring included, US-oriented |
| Named Supervisor role with per-resource access controls | Yes | Group-practice roles and note co-signing, US-oriented |
| UK practice fit | ||
| Client records on UK infrastructure under UK GDPR | Yes, no region to choose | Data stored in the United States under HIPAA |
| Co-founded by a practising UK therapist | Yes, Inés Olivares Carretero practises in the UK | US company founded in Horsham, Pennsylvania |
TherapyNotes is a respected US behavioural-health EHR with more than a decade behind it. It handles the US workflow thoroughly, from insurance claims and e-prescribing to outcome measures with automated scoring, and US practices rate it highly for reliability and support.
My-Therapy-Suite owns the UK talk-therapy workflow instead. The note structures, the supervision controls and the vocabulary on every screen are built for UK counsellors and psychotherapists, with no US billing layer to work around and UK regulatory references throughout.
A UK practice should not have to run its software around a US insurance system it never touches.
TherapyNotes stores client data in the United States under HIPAA. For a UK therapist, the short answer to where data lives and which regulator stands behind it points to the US.
My-Therapy-Suite has one region. Your records sit on UK infrastructure under UK GDPR, the ICO is the regulator we answer to, and your invoice is in GBP inclusive of VAT.
Where your client data sits should have a one-sentence answer, in your own jurisdiction.
TherapyNotes offers AI documentation through TherapyFuel, which expands a short summary into a draft note and can transcribe sessions into structured notes. It is built into its US platform and priced in USD.
My-Therapy-Suite ships transcription, AI-drafted notes and the AI template builder inside the £19 per clinician per month price, with nothing to meter and no separate seat to buy.
AI is not an upsell. It is the platform.
TherapyNotes operates at significant scale in the US market, with a long track record and a strong support reputation among US clinicians.
My-Therapy-Suite is built by Inés Olivares Carretero, a practising UK therapist, and her husband Brecht Nys, who spent a decade leading digital product development in international banking before building the platform with her.
When you email about a missing feature, Inés or Brecht reads it.
TherapyNotes is a mature, highly rated US platform. Two buyer profiles where TherapyNotes is the better choice for the practice in question:
If you submit US insurance claims and need CMS-1500 billing, e-prescribing and US compliance tooling, TherapyNotes is built for that and My-Therapy-Suite is not.
TherapyNotes has more than a decade of operating history and a strong reputation for reliability and customer support among US behavioural-health practices. If that maturity is your priority, it is a credible choice.
Most therapists are taking new bookings on My-Therapy-Suite within an afternoon of starting their trial. Here is how a switch from TherapyNotes usually runs:
For most UK therapists, not really. TherapyNotes is an excellent US behavioural-health EHR, but it is built around US insurance billing, e-prescribing and HIPAA, prices in USD, and stores data in the US. If your practice is UK talk therapy, a UK-built tool will fit your work more closely.
My-Therapy-Suite starts at £19 per clinician per month billed annually (£24 monthly), VAT and AI included.
TherapyNotes starts at around $69 per provider per month, with group pricing of around $79 for the first clinician plus around $50 per additional clinician and non-clinical staff free, priced in USD. Verified on TherapyNotes's pricing page on 20-Jun-2026.
My-Therapy-Suite stores all client data on UK infrastructure under UK GDPR, with the ICO as the regulator.
TherapyNotes stores client data in the United States under HIPAA. Verify the current position on TherapyNotes's own site.
For the full My-Therapy-Suite picture, sub-processor by sub-processor, see our Security and data page.
Both do. My-Therapy-Suite ships 20+ validated routine outcome measures with auto-scoring, including PHQ-9 and GAD-7, sent through the client portal with scores landing on the record automatically.
TherapyNotes also includes outcome measures with automated scoring, oriented to US behavioural-health practice. The difference is fit: My-Therapy-Suite is built around UK talk therapy end to end, not around US insurance workflows.
My-Therapy-Suite ships transcription, AI-drafted notes and an AI template builder, included in the £19 base price.
TherapyNotes offers AI documentation through TherapyFuel, built into its US platform and priced in USD.
TherapyNotes and the TherapyNotes name and logo are trademarks of their respective owners and are referenced here for comparison purposes only. This page is not endorsed by, affiliated with, or sponsored by TherapyNotes. Information about TherapyNotes is sourced from publicly available materials and verified on 20-Jun-2026. Pricing and features change; check TherapyNotes's own website for the latest details.
Most therapists are taking new bookings the same afternoon they sign up. Move at your own pace, cancel any time without writing an email.