From first enquiry
to treatment completion
Follow a client through the full journey and see how My-Therapy-Suite handles the admin at every step.
No more phone tag, diary tennis, or last-minute surprises
A new client wants to book. In the old world, that means three emails, a phone call, and a calendar that's already out of date. Here's how it works now.
Your booking page and widget
A clean, professional page where clients request appointments, or drop the embeddable widget onto your own website and let visitors book directly from your site. Requests land in your inbox and your diary either way.
Intake forms that arrive completed
New clients fill out your intake questionnaire, consent forms, and GP details before they walk through the door. No clipboard required.
Reminders that send themselves
Automatic reminders go out before each session, timed thoughtfully so clients remember without feeling overwhelmed. Fewer no-shows, no awkward follow-up conversations.
Recurring sessions, sorted
Set up weekly or fortnightly sessions with buffer times built in. The system handles the repetition. You handle the therapy.
Your client is booked, prepared, and reminded. No back-and-forth emails required.
Finish your notes before your next client arrives
You shouldn't need to spend evenings catching up on documentation. Structured formats, clinical assessments, and treatment plans that flow naturally from one stage to the next.
Session notes your way
Write in free text, SOAP, or DAP, or describe how you practise and let the AI builder assemble a custom session note template around how you actually work. Use transcription to record sessions and have them converted into your preferred format automatically. Previous notes always one click away.
Wellbeing assessments
GAD-7, PHQ-9, CORE-10, and more. Clients can complete them in session or via their portal on a schedule you set. Scores track automatically with visual progress charts.
Risk assessments and safety plans
A structured approach to documenting concerns and creating safety plans when needed. Integrated into the client record where it belongs, not scattered across separate systems.
Treatment plans that flow
Your initial assessment flows naturally into a treatment plan, pulling in what you have already documented. When it's time to review, the next plan generates from where you left off. No re-entering the same information.
Recording complete
Choose how you would like your session notes formatted:
Your documentation is complete, compliant, and actually useful for the next session.
Get paid without the awkward conversation
Chasing invoices feels unprofessional. It disrupts the therapeutic relationship and takes mental energy you don't have. So we automated it.
Invoices that write themselves
When a session ends, an invoice generates and sends to your client with a payment link included. Your rates, your branding, your terms.
Online payments
Clients pay through their portal with card or bank transfer. No more "I will transfer it when I get home" or chasing bank details.
Payment reminders in your voice
Automatic reminders for outstanding invoices. You control the wording and the tone. You know your clients best.
Insurance and co-payments
Handle split billing cleanly. Track what the client owes, what the insurer pays, and what's still outstanding. Healthcode integration for major insurers coming soon.
Payment is handled professionally and automatically. Your therapeutic relationship stays intact.
Stay connected without the inbox chaos
Emailing worksheets as attachments. Clients losing documents. "Can you resend that form?" A secure portal solves all of it.
Their own secure space
Every client gets a portal. They can view upcoming appointments, complete assessments, access shared documents, and pay invoices.
Share resources securely
Worksheets, psychoeducation materials, between-session tasks. Share them through the portal where they won't get lost in an inbox.
Assessments clients complete in their own time
Send questionnaires for clients to complete before their next session. Responses flow directly into their clinical record.
Client journaling Coming soon
A private space for clients to reflect between sessions. They choose what to share with you, supporting deeper therapeutic work.
Secure messaging Coming soon
Some things are easier to share in writing than in session. Give clients a secure space to message you, with boundaries you control. No more sensitive information scattered across your personal inbox.
Your clients stay engaged between sessions. Your inbox stays manageable.
One calendar for everything. Personal and professional.
A therapy practice has its own rhythm. School holidays. Personal commitments. The need for breaks between intense sessions. Your diary should understand that.
A diary that makes sense
See your day, week, and month at a glance. Colour-coded by session type so you can see the shape of your week immediately.
Buffer time built in
Automatically add breathing room between sessions. Write notes, make tea, or simply reset before the next client arrives.
Task manager
Keep track of what needs doing. Tasks appear on your dashboard so nothing slips through.
Multiple locations
Working from a home office and a clinic? Online and in-person? Manage availability by location without the spreadsheet gymnastics.
Calendar sync
Two-way sync with Google Calendar and Outlook. Your personal commitments block out time automatically, keeping the details private. No more switching between calendars.
Your practice runs on your terms. Organised, sustainable, and under your control.
Know where you're going, not just where you've been
Therapists rarely become therapists for the business side. But understanding your practice's health matters. So does tracking your professional development.
Practice Analytics
Revenue insights
Track income over time. Spot seasonal patterns. Understand which days and times are most in demand.
Client trends
New clients, active caseload, average relationship length. See how your practice composition changes over time.
Session analytics
Session counts, average frequency, client engagement patterns. Data that helps you make informed decisions about your practice.
Professional Development
CPD tracker
Log training hours, upload certificates, track against BACP/UKCP requirements. No more end-of-year scramble for evidence.
Supervision log
Record supervision sessions, track hours against your ratio requirements, and maintain a clear audit trail.
Reflective practice
Space for the reflective logs and learning journals that professional bodies increasingly require.
Your practice grows intentionally. Your professional development stays on track.
Security and compliance, handled
You need to trust your practice management system with sensitive client data. We take that responsibility seriously.
Cyber Essentials certified
Independently certified to the UK government-backed Cyber Essentials standard.
UK data hosting
Your data stays in the UK, encrypted in transit and at rest, hosted in certified data centres.
GDPR and ICO ready
Full compliance with UK data protection law. Complete audit trails of who accessed what and when.
Access controls
Role-based permissions ensure only authorised access to sensitive records. Two-factor authentication adds an extra layer of login security for every account.
Data portability
Your data is yours. Export everything, anytime, in standard formats.
"Software should feel simple again."
I believe practice management tools have become unnecessarily complex. Features for features' sake. Interfaces that require training to navigate. My-Therapy-Suite is different: built specifically for therapists, designed to be understood in minutes, and focused on what actually matters. Helping you spend more time on therapy and less on admin.
Ready to take back your time?
Join therapists who spend less time on admin and more time doing what they love.
30-day free trial · No credit card required · Cancel anytime