Konfidens is a 2020-founded Norwegian therapy-practice platform headquartered in Oslo, marketing into the UK from a product whose first audience was Nordic therapy practice. My-Therapy-Suite was built in the UK around UK practice from day one, with AI session notes shipped and bundled in the £19 per clinician per month price.
Last verified 27-May-2026
Konfidens is a Norwegian platform headquartered in Oslo, with a London office and UK marketing arm. The product was built first for Nordic therapy practice, and the vocabulary, regulatory references and clinical context behind it reflect that origin. My-Therapy-Suite owns the UK mental-health workflow completely. Every screen, every routine outcome measure shipped by default (20+ with auto-scoring, including PHQ-9 and GAD-7), every supervision workflow, and every regulatory reference (UK GDPR, ICO, BACP, UKCP, HCPC, BPS) is shaped around how UK counsellors and psychotherapists actually work. That focus is the product, not a footnote about it.
Konfidens stores customer data in Frankfurt, with AI transcripts in Norway. Their privacy policy references GDPR and the Norwegian Personal Data Act, with no mention of UK GDPR despite their UK marketing. With My-Therapy-Suite there is no region to choose. Your records sit on UK infrastructure under UK GDPR, the ICO is the regulator we both answer to, and your invoice is in GBP inclusive of VAT.
Konfidens lists AI Scribe in its feature menu, but the page is gated behind a waitlist with no shipping date or pricing published. Their Solo tier is £19 per month plus VAT, capped at 20 active clients. My-Therapy-Suite includes session transcription, AI-drafted notes and the AI template builder in the £19 per clinician per month base price, VAT included, with no client cap and no separate seat for AI.
Konfidens is a 2020-founded Oslo SaaS with a London office, built by a co-founding team of technology executives: Aleksander Erichsen (CEO), Tomas Fagerbekk (CTO) and Morten Noddeland (CPO). My-Therapy-Suite is built by Inés Olivares Carretero, a practising UK therapist, and her husband Brecht Nys, who designed and built the platform. Inés sees clients every week, and every feature passes through her own caseload before it ships. When you email about a missing feature, one of them reads it. Direct access to the people building your software is a structural advantage of a smaller, focused product.
The criteria that matter most when a UK therapist picks the software that runs their practice.
| Criteria | My-Therapy-Suite | Konfidens |
|---|---|---|
| Clinical workflows | ||
| Designed only for UK mental-health private practice | Yes | Norwegian therapy platform marketing into the UK from a Nordic-built product |
| AI-native session notes (transcription, drafting and template generation) included in the base price | Yes, included | AI Scribe "coming soon", waitlist; no shipping date or pricing published |
| 20+ pre-built validated routine outcome measures with auto-scoring | Yes, included | Form-builder model (intake forms, contracts, psychometric questionnaires); pre-built validated UK ROMs not surfaced |
| Named Supervisor role with per-resource access controls | Yes | Supervisor concept documented lightly ("invite a supervisor to share access"); no per-resource model surfaced |
| UK practice fit | ||
| Client records on UK infrastructure under UK GDPR | Yes, no region to choose | Data centres in Frankfurt; AI transcripts in Norway; no UK datacentre option |
| Co-founded by a practising UK therapist | Yes, Inés Olivares Carretero practises in the UK | Founded by Oslo-based technology executives |
Konfidens is a Norwegian platform. Headquartered in Oslo, founded in 2020, the product was built first for Nordic therapy practice and is now marketing into the UK through a London office and a UK-targeted homepage. The vocabulary on every screen, the regulatory references in the privacy policy, and the clinical context behind the product all reflect that origin.
My-Therapy-Suite owns the UK mental-health workflow completely. The session-note structures, the supervision controls, the routine outcome measures shipped by default (20+ with auto-scoring, including PHQ-9 and GAD-7), and the vocabulary on every screen are shaped around UK counsellors, psychotherapists and counselling psychologists. The regulatory references are UK GDPR and the ICO. The professional-body language matches BACP, UKCP, HCPC and BPS. Nothing in the product needs translating into a UK context because it was only ever built for one.
My-Therapy-Suite is built for one job: running a UK mental-health private practice. Every feature has to earn its place against that job.
Konfidens stores customer data in Frankfurt, with AI transcripts in Norway. Their privacy policy references GDPR and the Norwegian Personal Data Act, with no mention of UK GDPR despite marketing into the UK. For a UK therapist who needs a short answer to "where does my client data live and which regulator do you answer to?", the answer involves Frankfurt, Norwegian law, and a second jurisdiction for AI transcripts.
My-Therapy-Suite has only one region. Your records sit on UK infrastructure under UK GDPR. The ICO is the regulator we both answer to. Your invoice is in GBP inclusive of VAT. The full sub-processor list, what data each receives, and where it lives is on our Security and data page.
Trust questions about where your client data sits should have a one-sentence answer. Ours is one sentence.
Konfidens lists AI Scribe in its feature menu, but the page is gated behind a waitlist. No shipping date is published, no pricing is announced, and there is no commitment on whether it will be bundled with the base subscription or sold as a separate add-on. Konfidens's Solo tier today is £19 per month plus VAT, capped at 20 active clients.
My-Therapy-Suite ships AI today. Session transcription, AI-drafted notes in your preferred format, and an AI template builder that creates new note structures from a single prompt are part of the £19 per clinician per month subscription. VAT included, AI included, no client cap, no separate seat to buy.
AI is not a tier. It is the platform.
Konfidens is a 2020-founded Oslo SaaS with a London office, built by a co-founding team of technology executives: Aleksander Erichsen (CEO), Tomas Fagerbekk (CTO) and Morten Noddeland (CPO). That technology bench is real and one of the reasons Konfidens has built quickly across the Nordic market.
My-Therapy-Suite is built by Inés Olivares Carretero, a practising UK therapist, and her husband Brecht Nys, who spent a decade leading digital product development in international banking before building My-Therapy-Suite with her. Inés sees clients every week, and every feature and flow passes through her own practice before it ships. If it does not survive contact with real clients in a real caseload, it does not go live. Brecht designs, builds and ships it. When you email about a missing feature, one of them reads it.
Direct access to the team building your software is a structural advantage of a smaller, focused product. Whether it outweighs a venture-backed Nordic engineering bench is your call.
When you email about a missing feature, Inés or Brecht reads it.
Konfidens is a credible Norwegian platform marketing into the UK. Two buyer profiles where Konfidens is genuinely the better choice for the practice in question:
Konfidens was built in Oslo around Nordic therapy practice, stores customer data in Frankfurt with AI transcripts in Norway, and aligns with Norwegian and EU data law. If your patient base is primarily in Norway or the wider Nordics, that origin and that data-residency model fit better than a UK-only platform.
Konfidens's Start tier is free forever with a 3-client cap and no credit card required. My-Therapy-Suite offers a 30-day free trial rather than a free-forever tier. If you want to keep a very low-volume practice on a free plan indefinitely, Konfidens's free tier fits that case.
Most therapists are taking new bookings on My-Therapy-Suite within an afternoon of starting their trial. Here is how a switch from Konfidens usually runs:
It can be, and Konfidens markets actively into the UK. Konfidens is a credible Norwegian platform with a London office. But Konfidens was built first for Nordic therapy practice, stores client data in Frankfurt with AI transcripts in Norway, and does not currently surface UK GDPR alignment in its privacy policy. If your practice is UK-only, you will get more from a tool built in the UK around UK practice from day one.
My-Therapy-Suite starts at £19 per clinician per month billed annually (£24 monthly), VAT and AI included, with volume discounts as the team grows.
Konfidens offers a free Start tier (3 clients) with Solo at £19 per month plus VAT (20-client cap) and Pro at £29 per user per month plus VAT. AI Scribe is on a waitlist. Verified on Konfidens's pricing page on 27-May-2026.
My-Therapy-Suite stores all client data on UK infrastructure under UK GDPR, with the ICO as the regulator. There is no region to choose and no migration to plan.
Konfidens's privacy policy states that the platform runs and stores data in data centres located in Frankfurt, with AI Journal transcripts stored in Norway. The policy references GDPR and the Norwegian Personal Data Act, with no UK GDPR reference despite UK marketing. Verified on Konfidens's privacy policy on 24-May-2026.
For the full My-Therapy-Suite picture, sub-processor by sub-processor, see our Security and data page.
My-Therapy-Suite ships 20+ validated routine outcome measures with auto-scoring built in, including PHQ-9 and GAD-7. You send them to a client through their portal, the client completes them at home, the scores land on their record automatically.
Konfidens describes its questionnaire capability as building "intake forms, client contracts, and psychometric questionnaires tailored to their practice", which is a form-builder model. Pre-built clinically-validated routine outcome measures (PHQ-9, GAD-7 and similar) are not surfaced as default templates on the public site.
My-Therapy-Suite ships AI session notes today: transcription, AI-drafted notes in your preferred format, and an AI template builder that creates new note structures from a single prompt. All included in the £19 per clinician per month base price.
Konfidens lists AI Scribe in its feature menu, but the page is gated behind a waitlist with no shipping date or pricing published.
My-Therapy-Suite supports group practice with granular per-resource access controls, a named Supervisor role with permissions defined per supervisee, and a team-member portal for receptionists and finance staff who do not need full clinical access.
Konfidens describes a Supervisor concept on its therapist-in-training page: "Invite a supervisor to your practice and share access to your client notes for feedback and discussion." The depth of role-and-permission configuration documented publicly is lighter than My-Therapy-Suite's per-resource model.
Konfidens and the Konfidens name and logo are trademarks of their respective owners and are referenced here for comparison purposes only. This page is not endorsed by, affiliated with, or sponsored by Konfidens. Information about Konfidens is sourced from publicly available materials and verified on 27-May-2026. Pricing and features change; check Konfidens's own website for the latest details.
Most therapists are taking new bookings the same afternoon they sign up. Move at your own pace, cancel any time without writing an email.