Jane App is a well-respected Canadian platform serving 240,000 practitioners across 40+ health-and-wellness disciplines, with US and Canadian insurance billing built into the core product. My-Therapy-Suite is built only for UK counsellors and psychotherapists in private practice, designed around the therapist who is with a client and back to admin between sessions, with AI session notes included in the price.
Last verified 27-May-2026
Jane App serves 240,000 practitioners across more than 40 disciplines: chiropractic, physiotherapy, massage, naturopathy, mental health and many others. Mental health is one of many. That breadth is by design and is part of what makes Jane a credible choice for multi-discipline clinics. My-Therapy-Suite owns the UK talk-therapy workflow completely. Every screen, every routine outcome measure shipped by default (20+ with auto-scoring, including PHQ-9 and GAD-7), and every supervision workflow is shaped around UK counsellors, psychotherapists and counselling psychologists. That focus is the product, not a footnote about it.
Jane App is a calendar-first product. The Schedule is the centre of the daily workflow, and figuring out what needs you means reading the grid yourself. My-Therapy-Suite is dashboard-first. Log in and you land on a personalised day view: a greeting by name, today's diary next to the tasks that need you this week, quick shortcuts to the four things you do most often, your key trends from the month at a glance. The platform decides what to surface, so the therapist does not have to.
Jane App's charting carries CPT codes, CMS-1500 claim forms, superbills, "Allowed Amounts" and "Contracted Rates" as first-class concepts. They exist in Jane because they exist in US and Canadian healthcare, where a chiropractor or physiotherapist files them every day. They do not apply to UK private therapy practice. My-Therapy-Suite was built only for UK practice. There are no insurance forms to ignore, no "in-network" terminology to translate, and no charting fields that exist only because someone in another country bills an insurer for them.
Jane App is a 240,000-practitioner platform built by a Canadian team in Vancouver. My-Therapy-Suite is built by Inés Olivares Carretero, a practising UK therapist, and her husband Brecht Nys, who designed and built the platform. When you email about a missing feature, one of them reads it. Direct access to the people building your software is a structural advantage of a smaller, focused product.
The criteria that matter most when a UK therapist picks the software that runs their practice.
| Criteria | My-Therapy-Suite | Jane App |
|---|---|---|
| Clinical workflows | ||
| Designed only for UK mental-health private practice | Yes | Multi-discipline platform across 40+ disciplines (chiropractic, physio, massage, mental health and more) |
| AI-native session notes (transcription, drafting and template generation) included in the base price | Yes, included | Jane AI Scribe paid add-on; Balance tier includes 5 free notes per month |
| 20+ pre-built validated routine outcome measures with auto-scoring | Yes, included | Chart-parts model with strong physio, chiro and massage exemplars; pre-built validated UK ROMs not surfaced as defaults |
| Named Supervisor role with per-resource access controls | Yes | Fixed staff roles (Account Owner, Full Access, Practitioner, Front Desk) with permission toggles; no named Supervisor role |
| UK practice fit | ||
| Client records on UK infrastructure under UK GDPR | Yes, no region to choose | UK datacentre available; London by default for UK accounts |
| Co-founded by a practising UK therapist | Yes, Inés Olivares Carretero practises in the UK | Founded in Canada by Alison Taylor, Trevor Johnston and Luke Cowell |
Jane App is a well-built, well-respected platform serving 240,000 practitioners across more than 40 health-and-wellness disciplines: chiropractic, physiotherapy, massage, naturopathy, dental, acupuncture, mental health and many others. That breadth is by design and is one of the reasons Jane remains a strong choice for clinics that mix disciplines under one roof.
My-Therapy-Suite owns the UK talk-therapy workflow completely. The session-note structures, the supervision controls, the routine outcome measures shipped by default (20+ with auto-scoring, including PHQ-9 and GAD-7), and the vocabulary on every screen are shaped around UK counsellors, psychotherapists and counselling psychologists. No body charts. No range-of-motion fields. No insurance superbills. No "build your own form" for instruments that should ship as standard for a mental-health platform.
The same focus drives how we build, not just what we build. We build the features a UK mental-health practice actually needs into the platform itself: session transcription and drafting, document signatures, video sessions, intake and outcome measures. Fewer apps, fewer accounts, fewer places your client data has to travel through.
My-Therapy-Suite is built for one job: running a UK mental-health private practice. Every feature has to earn its place against that job.
Jane App is a calendar-first product. Their flagship marketing screenshot is the Schedule view: a multi-column appointment grid with a staff selector, a service-type sidebar with dollar amounts, and US insurance badges on the appointment blocks. The Schedule is where the day starts, and figuring out what needs you means reading the grid yourself.
Therapists are not the user who wants to live in the calendar. You are with a client for fifty minutes and the platform should not pull you out of it. You finish a session and the next ten minutes are yours, not the software's. When you open the platform, it should tell you what needs you, not hand you a grid to scan.
My-Therapy-Suite was built fresh in 2026 around that posture. Log in and you are greeted by name. Today's diary sits next to the tasks that need you this week. Quick shortcuts surface the four things you do most often: book a session, dictate a note, log a task, create an invoice. Below that, your key trends from the month at a glance: income, appointments, supervision hours, CPD. The platform decides what to surface, so the therapist does not have to.
It is a difference therapists tend to feel in the first five seconds. Open Jane App's Schedule alongside My-Therapy-Suite's dashboard and you will see what we mean.
The platform should hand you the day, not a calendar to read.
Jane App is a Canadian product and it shows from the moment you open the schedule. Service prices in dollars in the side panel. Appointment cards stamped with US insurance badges, Aetna, Medicare, Blue Cross / Blue Shield. The people you see are called "Patients" in the top navigation, not "Clients" the way a BACP-registered therapist would refer to them. Open the billing setup and you find CPT codes, CMS-1500 insurance claim forms, superbills, "Allowed Amounts" and "Contracted Rates". These are first-class concepts in Jane because they are first-class concepts in US and Canadian healthcare. A US chiropractor billing UnitedHealthcare uses them every day.
UK private therapy practice does not. You do not file CMS-1500 forms. You do not use CPT codes. You do not bill at "contracted rates" against "allowed amounts". Your people are clients, not patients. You issue an invoice, the client pays it, and possibly your client claims it back via Healthcode if you bill UK insurers. The vocabulary is different and the workflows are different.
My-Therapy-Suite is built for UK private practice and that shows on every screen. The vocabulary, workflows and outcome measures match how UK therapy actually runs. The people you see are clients. The invoices are in GBP. The charting fields exist because a UK therapist needs them, not because someone in another country bills an insurer for them. The platform speaks your language because it was only ever built to speak your language.
UK practice should not have to read around US insurance workflows.
Jane App is a substantial Canadian SaaS company with 240,000 practitioners on the platform, offices in North Vancouver and a strong reputation in their core market. That scale is real, and it is one of the reasons Jane remains a strong choice for clinics that want a long-established multi-discipline product.
My-Therapy-Suite is built by Inés Olivares Carretero, a practising UK therapist, and her husband Brecht Nys, who spent a decade leading digital product development in international banking before building My-Therapy-Suite with her. Inés sees clients every week, and every feature and flow passes through her own practice before it ships. If it does not survive contact with real clients in a real caseload, it does not go live. Brecht designs, builds and ships it. When you email about a missing feature, one of them reads it. Most of what we ship started as a request from a therapist who emailed.
That is a real difference in how the product evolves, and a real difference in what your support experience looks like. Direct access to the team building your software is a structural advantage of a smaller, focused product. Whether it outweighs install-base scale is your call.
When you email about a missing feature, Inés or Brecht reads it.
Jane App is a well-built platform with 240,000 practitioners across 40+ disciplines. Three buyer profiles where Jane App is genuinely the better choice for the practice in question:
If a meaningful share of your practice involves US or Canadian insurance billing (CPT codes, CMS-1500 claim forms, superbills, "Allowed Amounts" at contracted rates), Jane treats those as first-class product concepts. My-Therapy-Suite does not.
If your practice mixes chiropractic, physiotherapy, massage, naturopathy or acupuncture with talk therapy, Jane's 40-discipline breadth, body charts, range-of-motion fields and treatment packages fit that workflow better than a mental-health-only platform.
Jane offers regional datacentres in Canada, the US, the UK and Australia. If your team operates across multiple jurisdictions and you need different regional hosting per practitioner, Jane's multi-region model is genuinely useful. My-Therapy-Suite is UK only by design.
Most therapists are taking new bookings on My-Therapy-Suite within an afternoon of starting their trial. Here is how a switch from Jane App usually runs:
It can be, and Jane has UK customers. Jane is a well-built, well-respected platform. But Jane is built for the broader health-and-wellness category: 40+ disciplines, US and Canadian insurance billing as first-class concepts, treatment packages and memberships, multi-region clinic management. Their mental-health-specific tooling is part of a much wider feature set. If your practice is purely UK talk therapy, you will get more from a tool designed only for that.
My-Therapy-Suite starts at £19 per clinician per month billed annually (£24 monthly), VAT and AI included, with volume discounts as the team grows.
Jane's UK pricing starts at £29 per month for Balance (capped at 20 appointments), with Practice at £44 and Thrive at £55 for unlimited use. AI Scribe and UK Insurance Billing (£10 per month) are paid add-ons. Verified on Jane's UK pricing page on 27-May-2026.
My-Therapy-Suite stores all client data on UK infrastructure under UK GDPR, with the ICO as the regulator we answer to.
Jane App offers regional datacentres in Canada, the US, the UK and Australia. For UK and EU customers, Jane's default is a London datacentre, and Jane explicitly states compliance with UK GDPR. Verified on Jane's GDPR guide on 23-May-2026.
For the full My-Therapy-Suite picture, sub-processor by sub-processor, see our Security and data page.
My-Therapy-Suite ships 20+ validated routine outcome measures with auto-scoring built in, including PHQ-9 and GAD-7. You send them to a client through their portal, the client completes them at home, the scores land on their record automatically.
Jane App's charting library is built around the chart-parts model with strong physio, chiro and massage exemplars. Pre-built clinically-validated routine outcome measures (PHQ-9, GAD-7 and similar) are not surfaced as default templates; you build them from chart parts or community-shared templates.
My-Therapy-Suite supports group practice with granular per-resource access controls, supervision workflows where a supervisor can see a supervisee's caseload under defined permissions, and a team-member portal for receptionists and finance staff who do not need full clinical access.
Jane App has fixed staff roles (Account Owner, Full Access, Practitioner, Front Desk) with permission toggles layered on top. There is no surfaced Supervisor role for trainee oversight as a distinct concept.
Jane App has a Healthcode submission integration currently in open beta, and supports billing to BUPA, AXA, Aviva and other UK private insurers via CCSD codes. UK Insurance Billing is a £10 per month add-on on top of the base plan.
My-Therapy-Suite's Healthcode integration is in development. If a meaningful share of your invoices flow through Healthcode today, Jane's integration is shipped (in beta) and ours is not yet.
Jane App and the Jane App name and logo are trademarks of their respective owners and are referenced here for comparison purposes only. This page is not endorsed by, affiliated with, or sponsored by Jane App. Information about Jane App is sourced from publicly available materials and verified on 27-May-2026. Pricing and features change; check Jane App's own website for the latest details.
Most therapists are taking new bookings the same afternoon they sign up. Move at your own pace, cancel any time without writing an email.