MY-THERAPY-SUITE vs HALAXY

A UK mental-health alternative to Halaxy

Halaxy is an Australian platform serving 90+ healthcare professions, free at its core and funded through payment processing and paid add-ons. My-Therapy-Suite is built only for UK counsellors and psychotherapists in private practice, with AI session notes, transcription and the template builder included in one flat price.

Last verified 20-Jun-2026

01

Built for one workflow, not ninety professions.

Halaxy is designed for 90+ healthcare professions, from psychology and counselling to physiotherapy, podiatry, dietetics and naturopathy. That breadth is by design and is part of why Halaxy works for mixed clinics. My-Therapy-Suite owns the UK talk-therapy workflow completely. Every screen, every routine outcome measure shipped by default (20+ with auto-scoring, including PHQ-9 and GAD-7), and every supervision workflow is shaped around UK counsellors, psychotherapists and counselling psychologists.

02

Designed to notice things for you.

Most practice management software stores what happens and waits for you to read the calendar to work out what is outstanding: sessions billed but missing notes, appointments tomorrow without confirmation, invoices issued without payment. My-Therapy-Suite does the noticing for you. Subtle visual cues across your diary show what is billed, what has a note linked, what is still open. Log in and you are greeted by name with today's diary, the tasks that need you this week, the shortcuts you use most, and your key trends for the month.

03

AI in the base price, not a paid add-on on top of a free plan.

Halaxy is free at its core, with advanced workflow, SMS and the AI Scribe sold as paid add-ons and credits on top. The headline of free becomes a running tally as you turn features on. My-Therapy-Suite includes session transcription, AI-drafted notes and the AI template builder in the £19 per clinician per month price, VAT and AI included, with nothing to meter as your caseload grows.

04

UK by default, not adapted from an Australian platform.

Halaxy was built in Melbourne around Australian practice and serves the UK through a European arm. My-Therapy-Suite was built in the UK around UK practice from day one. Your records sit on UK infrastructure under UK GDPR, the ICO is the regulator we answer to, the professional-body language matches BACP, UKCP, HCPC and BPS, and your invoice is in GBP inclusive of VAT.

How the two stack up

The criteria that matter most when a UK therapist picks the software that runs their practice.

CriteriaMy-Therapy-SuiteHalaxy
Clinical workflows
Designed only for UK mental-health private practiceYesAustralian platform serving 90+ healthcare professions
AI-native session notes (transcription, drafting and template generation) included in the base priceYes, includedAI Scribe available as a paid add-on on the free plan
20+ pre-built validated routine outcome measures with auto-scoringYes, includedAssessment template library and form builder; pre-built validated UK ROMs not surfaced
Named Supervisor role with per-resource access controlsYesPractitioner and admin access; no surfaced Supervisor role for trainee oversight
UK practice fit
Client records on UK infrastructure under UK GDPRYes, no region to chooseAustralian-headquartered; UK served via its European arm; confirm data residency
Co-founded by a practising UK therapistYes, Inés Olivares Carretero practises in the UKFounded in Melbourne, Australia
REASON 01

Designed for talk therapy, not for ninety professions at once.

Halaxy is a credible practice management platform that serves more than 90 healthcare professions from one product, including GPs, psychologists, physiotherapists, speech pathologists, chiropractors, dietitians and counsellors. That breadth is genuinely useful for a clinic that mixes disciplines under one roof.

My-Therapy-Suite owns the UK talk-therapy workflow completely. The session-note structures, the supervision controls, the validated outcome measures shipped by default, and the vocabulary on every screen are shaped around UK counsellors, psychotherapists and counselling psychologists. No body charts. No range-of-motion fields. No build-your-own form for instruments that should ship as standard for a mental-health platform.

My-Therapy-Suite is built for one job: running a UK mental-health private practice.

REASON 02

Free at the door, metered inside.

Halaxy prices its core platform at zero and recovers revenue elsewhere: payment processing on transactions you take, pay-as-you-go add-ons, subscription features and credits, and a separately priced AI Scribe. For a low-volume practice the running total stays small. For a busy caseload that wants SMS reminders, AI notes and deeper workflow, the meter adds up on top of the free base.

My-Therapy-Suite is a single flat price with the things a therapist uses every day already inside it. Transcription, AI-drafted notes, the template builder, reminders, the client portal and unlimited video are part of the £19, so the price you sign up at is the price you stay at as you grow.

If you build your practice on a tool, the price should not climb every time you switch a feature on.

REASON 03

The platform should notice things, so you do not have to.

My-Therapy-Suite was built fresh in 2026 to do the noticing for you. Reminders that need you appear once. Workflows complete themselves where they can. The diary surfaces what is billed, what has a note linked and what is still open, so the weekly scan of the calendar to catch up on admin largely disappears.

It is a difference therapists tend to feel in the first five minutes of a trial, and it is the part that is hardest to see from a feature list.

The platform should notice things, so the therapist does not have to.

REASON 04

Built by people you can reach.

Halaxy is an established Australian SaaS, founded in Melbourne in 2012, serving practitioners across many countries. That scale is real and is one of the reasons Halaxy remains a strong choice for multi-disciplinary clinics.

My-Therapy-Suite is built by Inés Olivares Carretero, a practising UK therapist, and her husband Brecht Nys, who spent a decade leading digital product development in international banking before building the platform with her. Inés sees clients every week, and every feature passes through her own caseload before it ships. When you email about a missing feature, one of them reads it.

When you email about a missing feature, Inés or Brecht reads it.

When Halaxy is the better fit for you

Halaxy is a mature, broad platform with a genuinely free core. Two buyer profiles where Halaxy is the better choice for the practice in question:

You want a free-forever base and only pay for what you use.

Halaxy's core is free with no subscription, and you pay only for add-ons, credits and processing as you use them. If you run a very low-volume practice and want to keep fixed costs near zero, that model fits better than a flat monthly subscription.

You run a multi-discipline clinic across several professions.

If your practice mixes physiotherapy, dietetics, podiatry or speech pathology with talk therapy, Halaxy's 90-profession breadth and the templates built for each fit that workflow better than a mental-health-only platform.

Switching from Halaxy

Most therapists are taking new bookings on My-Therapy-Suite within an afternoon of starting their trial. Here is how a switch from Halaxy usually runs:

  1. 1Start your My-Therapy-Suite free trial. No credit card required.
  2. 2Set up your practice. Add your details, import existing clients if you have them, set your availability.
  3. 3Connect your calendar (Google or Microsoft). Two-way sync starts immediately.
  4. 4Focus on clients. Reminders, invoicing, documentation. It all happens. You just do what you do best.

Questions UK therapists ask

Is Halaxy a good fit for UK therapists?

It can be, and Halaxy has UK users. Halaxy is a credible, mature platform with a free core. But it is built for 90+ professions broadly, its AI Scribe and SMS are paid add-ons on top of the free base, and it was built in Australia rather than around UK talk therapy. If your practice is purely UK talk therapy, you will get more from a tool designed only for that.

How does pricing compare?

My-Therapy-Suite starts at £19 per clinician per month billed annually (£24 monthly), VAT and AI included, with volume discounts as the team grows.

Halaxy's core platform is free, with pay-as-you-go add-ons, subscription features from around A$25 per month, credits, and a separately priced AI Scribe and SMS, plus payment processing fees on transactions. Verified on Halaxy's pricing page on 20-Jun-2026.

Where is my client data stored with each platform?

My-Therapy-Suite stores all client data on UK infrastructure under UK GDPR, with the ICO as the regulator. There is no region to choose.

Halaxy is an Australian-headquartered platform serving the UK through its European arm. Confirm the current data-residency position and Data Processing Agreement on Halaxy's own site before deciding.

For the full My-Therapy-Suite picture, sub-processor by sub-processor, see our Security and data page.

Does either platform ship routine outcome measures out of the box?

My-Therapy-Suite ships 20+ validated routine outcome measures with auto-scoring built in, including PHQ-9 and GAD-7. You send them through the client portal, the client completes them at home, and the scores land on the record automatically.

Halaxy provides a library of intake and assessment templates and lets you build your own. Pre-built clinically validated UK routine outcome measures with automatic scoring are not surfaced as default templates on the public site.

What about AI session notes?

My-Therapy-Suite ships AI session notes today: transcription, AI-drafted notes in your preferred format, and an AI template builder that creates new note structures from a single prompt. All included in the £19 per clinician per month base price.

Halaxy offers an AI Scribe, priced as a paid add-on on top of the free base plan.

Halaxy and the Halaxy name and logo are trademarks of their respective owners and are referenced here for comparison purposes only. This page is not endorsed by, affiliated with, or sponsored by Halaxy. Information about Halaxy is sourced from publicly available materials and verified on 20-Jun-2026. Pricing and features change; check Halaxy's own website for the latest details.

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Most therapists are taking new bookings the same afternoon they sign up. Move at your own pace, cancel any time without writing an email.