MY-THERAPY-SUITE vs COUNSOL

A UK mental-health alternative to CounSol

CounSol is a US EHR for counsellors and therapists, independent and founder-run, with a white-label client portal and strong personal support. My-Therapy-Suite is built only for UK talk therapy, on UK infrastructure, with AI session notes and a modern interface included in one flat price.

Last verified 20-Jun-2026

01

Built for UK practice, not US counselling billing.

CounSol is built around US counselling practice, including US insurance billing and HIPAA. For a UK therapist, that billing layer is overhead you will not use. My-Therapy-Suite is shaped around UK counsellors and psychotherapists, with UK GDPR, the ICO, GBP invoicing and BACP, UKCP, HCPC and BPS language throughout.

02

Your records on UK infrastructure, not in the US under HIPAA.

CounSol stores data in the US under HIPAA. With My-Therapy-Suite there is no region to choose. Your records sit on UK infrastructure under UK GDPR, the ICO is the regulator we answer to, and your invoice is in GBP inclusive of VAT.

03

AI and a modern interface included.

CounSol does not surface a built-in AI scribe, and its interface is widely described as dated. My-Therapy-Suite includes session transcription, AI-drafted notes and an AI template builder in the £19 per clinician per month base price, in an interface built fresh in 2026.

04

A practising UK therapist, and you can still reach us.

CounSol is independent and founder-run, with a reputation for responsive personal support, which we respect. My-Therapy-Suite shares that founder-run, reachable model, and adds a practising UK therapist in Inés Olivares Carretero, with her husband Brecht Nys building the platform around her caseload.

How the two stack up

The criteria that matter most when a UK therapist picks the software that runs their practice.

CriteriaMy-Therapy-SuiteCounSol
Clinical workflows
Designed only for UK mental-health private practiceYesUS counselling and therapy EHR built around US billing
AI-native session notes (transcription, drafting and template generation) included in the base priceYes, includedNo built-in AI scribe surfaced
20+ pre-built validated routine outcome measures with auto-scoringYes, includedCustomisable forms and treatment plans; validated UK ROMs not surfaced
Named Supervisor role with per-resource access controlsYesSolo and small-group roles, US-oriented; no Supervisor role surfaced
UK practice fit
Client records on UK infrastructure under UK GDPRYes, no region to chooseData stored in the United States under HIPAA
Co-founded by a practising UK therapistYes, Inés Olivares Carretero practises in the UKUS company, independent and founder-operated
REASON 01

Designed for UK talk therapy, not the US counselling stack.

CounSol is a dependable US EHR for counsellors and therapists, with integrated billing, a client portal, treatment plans and secure messaging. US solo counsellors rate it for affordability, its white-label portal and its personal support.

My-Therapy-Suite owns the UK talk-therapy workflow instead. The note structures, the validated outcome measures shipped by default, the supervision controls and the vocabulary on every screen are built for UK counsellors and psychotherapists, with UK regulatory references and no US billing layer.

A UK practice should not run its software around a US billing system it never touches.

REASON 02

UK by default, not compliant from across the Atlantic.

CounSol stores client data in the United States under HIPAA. For a UK therapist, the short answer to where data lives points to the US.

My-Therapy-Suite has one region. Your records sit on UK infrastructure under UK GDPR, the ICO is the regulator we answer to, and your invoice is in GBP inclusive of VAT.

Where your client data sits should have a one-sentence answer, in your own jurisdiction.

REASON 03

AI and a modern interface, in the base price.

CounSol keeps things simple and affordable, but does not surface a built-in AI scribe, and its interface is commonly described as showing its age.

My-Therapy-Suite was built fresh in 2026, with transcription, AI-drafted notes and an AI template builder included in the £19 per clinician per month price, in an interface designed for how therapists work today.

AI is not an add-on. It is the platform.

REASON 04

Built by people you can reach.

CounSol has stayed independent and founder-operated in a market where many small vendors have been acquired, and its personal support is a genuine strength worth respecting.

My-Therapy-Suite is also founder-run and reachable, and is built by Inés Olivares Carretero, a practising UK therapist, with her husband Brecht Nys, who spent a decade leading digital product development in international banking before building the platform with her.

When you email about a missing feature, Inés or Brecht reads it.

When CounSol is the better fit for you

CounSol is an affordable, founder-run US platform with loyal users. Two buyer profiles where CounSol is genuinely the better choice for the practice in question:

You are a US counsellor or therapist billing insurance.

If you submit US insurance claims and want an affordable, simple EHR with a white-label client portal, CounSol is built for that and My-Therapy-Suite is not.

You value a strongly white-labelled client portal and personal support.

CounSol's defining strengths are its customisable, branded client portal and its responsive personal support. If those are central to your decision, it is a credible choice in the US market.

Switching from CounSol

Most therapists are taking new bookings on My-Therapy-Suite within an afternoon of starting their trial. Here is how a switch from CounSol usually runs:

  1. 1Start your My-Therapy-Suite free trial. No credit card required.
  2. 2Set up your practice. Add your details, import existing clients if you have them, set your availability.
  3. 3Connect your calendar (Google or Microsoft). Two-way sync starts immediately.
  4. 4Focus on clients. Reminders, invoicing, documentation. It all happens. You just do what you do best.

Questions UK therapists ask

Is CounSol a good fit for UK therapists?

For most UK therapists, not really. CounSol is a dependable US counselling EHR, but it is built around US billing and HIPAA, stores data in the US, prices in USD, and runs on a dated interface without a built-in AI scribe. If your practice is UK talk therapy, a UK-built tool with AI included will fit more closely.

How does pricing compare?

My-Therapy-Suite starts at £19 per clinician per month billed annually (£24 monthly), VAT and AI included.

CounSol prices per provider per month in USD, with tiers from around $50 to around $90 plus per-additional-counsellor fees. Verified on CounSol's pricing information on 20-Jun-2026.

Where is my client data stored with each platform?

My-Therapy-Suite stores all client data on UK infrastructure under UK GDPR, with the ICO as the regulator.

CounSol stores client data in the United States under HIPAA. Verify the current position on CounSol's own site.

For the full My-Therapy-Suite picture, sub-processor by sub-processor, see our Security and data page.

Does either platform include AI session notes?

My-Therapy-Suite ships transcription, AI-drafted notes and an AI template builder, included in the £19 base price.

CounSol does not surface a built-in AI scribe; users tend to pair it with a separate AI tool.

Does either platform ship validated routine outcome measures out of the box?

My-Therapy-Suite ships 20+ validated routine outcome measures with auto-scoring, including PHQ-9 and GAD-7, sent through the client portal with scores landing automatically.

CounSol provides customisable forms and treatment plans; pre-built clinically validated UK routine outcome measures with automatic scoring are not surfaced as default templates.

CounSol and the CounSol name and logo are trademarks of their respective owners and are referenced here for comparison purposes only. This page is not endorsed by, affiliated with, or sponsored by CounSol. Information about CounSol is sourced from publicly available materials and verified on 20-Jun-2026. Pricing and features change; check CounSol's own website for the latest details.

Try the UK alternative for 30 days. No card required.

Most therapists are taking new bookings the same afternoon they sign up. Move at your own pace, cancel any time without writing an email.